Services

Summary: We're not happy until you are!

Alterations

At our cost for anything that does not fit properly or does not fit the way you told us you preferred in our initial appointment.

​Alteration credit available up to 30 days after first fitting.

Remakes

We cover the cost of remakes if your suit does not fit properly; if the fabrics are not what you ordered or if the customization's do not fit what you ordered.

Remakes available within 30 days of the first fitting.

Refunds

If you are not satisfied with the fit or your suit does not arrive by your need by date due to delay in shipping, we offer full refunds.

Refunds available up to 30 days of the first fitting.

Alterations

We offer a $50 alteration credit for your suit & $25 for a shirt or vest. We make our alteration credit available for up to 30 days after the product has been received . Please contact us at: ClientCare@CarderoClothing.com if you have any questions or need a second opinion before going ahead with an alteration.

You can download the Alterations Form and take it to your local tailor to fill out. Once the alteration form is sent back with a copy of the receipt to Sales@CarderoClothing.com we will refund you the amount and update your information to reflect the new measurements. 
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Remakes

If your product is not able to be altered we will remake it for you. If this is an online order contact us at ClientCare@CarderoClothing.com and we can discuss remaking it for you or refunding your money, whichever you prefer within 30 days of you receiving the product. Before we offer a refund or remake we will need you to send us pictures of you in your suit to show us what needs to be fixed. We do not offer remakes or refunds for customization changes unless a mistake was made by us, or for products that can be altered by a local tailor. If your products fabric is no longer available we will ask you to choose an alternate. Once the remake or refund has been approved we ask that you send back the original product before we offer a refund or ship the new product. 

If you are an international customer returning the product please state that it's 'returned clothing' with a $1 value on the shipping form to expedite the process.